After more than 2 years of holding a passport in which my first name had been made my last name, I decided it wouldn’t do. Because the Canadian Consulate seemed to be going off that info, despite all the other paperwork I submitted. So I emailed the Kenyan Embassy and politely asked them to issue me a new passport at their expense. Confrontation.
I thought it certainly would be a month before I heard from them, but in just 2 days, someone wrote me back to indicate they had forwarded my message to Nairobi for a response. Two days after that, she wrote again to indicate I should go through the process of applying for a new passport and they would refund the app fee once they figured out where the problem was.
The problem was theirs. My forms were correctly filled out. And they had the expired passport to go by. Dang, man! If they don’t refund me, I won’t let it go. I will hound them until…they can’t get away with it.
But it was a wonder that they responded at all, so soon, and that they are willing to replace the passport! That is forward movement, my friends. We have come a long way!
